Shipping policy
At The Daily Drops, we want your order to reach you quickly, safely and without any surprise charges. This policy explains how we process, ship and deliver every order.
Where We Ship
We currently ship across India only. We do not offer international shipping at this time.
Shipping Charges
Shipping is free on all orders. There are no hidden delivery charges, handling fees or packaging fees — the price you see at checkout is the price you pay.
Order Processing Time
Orders are processed and dispatched within 24–48 hours of being placed.
Orders placed on Sundays or public holidays are processed on the next working day. During sale periods or high-demand drops, processing may take slightly longer — if that happens, we will inform you by email or WhatsApp.
Delivery Time
Once dispatched, orders are usually delivered within 5–7 business days, depending on your location.
| Stage | Timeline |
|---|---|
| Order placed | Day 0 |
| Order dispatched | Within 24–48 hours |
| Delivered | 5–7 business days after dispatch |
Metro cities are usually faster. Remote areas, hill regions, islands and non-serviceable-by-air pin codes may take a few extra days.
Order Tracking
As soon as your order is dispatched, we send your tracking number and tracking link by email and SMS/WhatsApp. You can use it to follow your shipment right up to delivery.
Tracking information can take up to 24 hours after dispatch to start updating on the courier's website. If your tracking has not updated for more than 48 hours, please contact us and we will chase it with the courier for you.
Cash on Delivery (COD)
Cash on Delivery is available on all orders, at no extra charge.
Prepaid orders get flat ₹50 off plus a free gift, and are usually dispatched faster than COD orders.
Packaging
Every order is packed securely to protect it in transit. If your package arrives damaged, tampered with or opened, please do not accept the delivery — and if you have already accepted it, contact us within 48 hours with photos of the package and product so we can resolve it quickly.
Incorrect or Incomplete Address
Please double-check your address and phone number before placing your order. We are not able to change the delivery address once an order has been dispatched.
If a shipment is returned to us because the address was incorrect or incomplete, or because nobody was available to receive it after repeated delivery attempts, we will contact you to arrange re-delivery. Re-delivery charges may apply in such cases.
Failed or Delayed Deliveries
Our courier partners make multiple delivery attempts. Please keep your phone reachable so the delivery agent can contact you.
We are not responsible for delays caused by circumstances outside our control, such as weather events, strikes, regional lockdowns, courier network disruptions or natural calamities. In these situations we will keep you updated and do everything we can to get your order to you.
Non-Serviceable Pin Codes
A small number of pin codes are not serviceable by our courier partners. If your area cannot be serviced, we will contact you and issue a full refund.
Order Changes and Cancellations
If you need to change or cancel your order, contact us as soon as possible. We can usually help if the order has not yet been dispatched. Once an order is dispatched, it cannot be cancelled.
Need Help?
For any question about your shipment, get in touch — we usually reply within 24 hours on working days.
Email: Phone / WhatsApp: 9209045814
The Daily Drops